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Customer support is what we are all about.
We understand anyone can offer you web space and bandwidth
services, but that customer support is what separates one host from
another. We started on the Internet as a hosting customer so we
understand the importance of communication between a host and their
customer. We know how important your web site is to you and your
business.
You have customers that come to you expecting to find your
site up and fully operational, and if there are problems you cannot be
left in the dark, but instead want to be in the know so you can be of
service to your customers.
We offer all our customers a seamless support options and an
open communication channel, you will have access to our phone number for
emergency support server down issues, ticketed support desk, direct
Email, ICQ, and in case the unthinkable happens and the server becomes
unreachable we offer an off site support Email address and special
announcement area where you will be able to get status updates on our
efforts and the problems that are affecting your accounts. Our pledge
is to never leave you in the dark.
The Nameservers
Primary
Nameserver: dns1.simservers.net ( IP 216.65.69.254)
Secondary Nameserver: dns2.simservers.net (IP
66.40.16.199)
How to contact us:
Technical Support: support at webnet-pt.net or use our
your help ticket account, we respond normally within 2
hours.
Support:
submit a help ticket here »
Sales:
Email us at: sales at webnet-pt.net
Emergency phone number: 00351 966003147
Should you have other questions or concerns about our terms
of use, please contact us by email at:
support at webnet-pt.net |
